Shipping Policy
We offer worldwide shipping.
Shipping times may vary depending on destination, customs processing and local postal services.
Estimated delivery times:
- Bulgaria: 1–3 business days
- Europe: 7–14 business days
- International: 7–30 business days
Free Shipping
Free shipping is available on all orders over 100 euro
Tracking
Tracking information will be provided once your order has been shipped, when available.
Customs & Import Taxes
Buyers are responsible for any customs duties or import taxes that may apply according to their country’s regulations.
Gem & Glow by Natali is not responsible for delays caused by customs processing.
Incorrect Address
Please make sure your shipping address is entered correctly before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.
Contact
For any shipping questions, please contact: